Shipment and Returns

The shipment will be procceded by express courier 48 / 72h within 2 working days following payment.

Vanifica specifies that in compliance with current legislation, the customer can exercise the right of withdrawal within 14 days of receipt of the goods.

The return of the goods, including shipping, is free for the customer.

The goods to withdrawal, must be returned or shipped within 14 days from the execise Customer communication's right of withdrawal, substantially intact, in their original packaging, complete with accessories and any manuals, without any lack.

The product must be returned in its original packaging inside an additional neutral packaging to protect the returned goods.

For this purpose, the Customer must send a request to the following e-mail: 

He/She will have to indicate the IBAN and SWIFT CODE to receive the credit and the address where the courier will have to pick-up the goods.

Please be noted that the holder of the bank account must be the same as the holder of the invoice.

Vanifica, within 14 days of receipt of the returned goods will check their integrity, only after will make the refund.